Frequently Asked Questions

Find answers to common questions about our services

General

What is Sonder?
Sonder is a professional on-demand manufacturing platform offering CNC machining, 3D printing, injection molding, and other custom manufacturing services.

Orders

How do I get a quote?
Simply upload your CAD file, select the manufacturing service, configure your requirements (material, finish, quantity), and receive an instant quote.
What is your lead time?
Lead times vary by service: CNC parts in 1-3 days, 3D printing in 1-2 days, injection molding prototypes in 2 weeks. Exact timing provided with quote.
What is your minimum order quantity?
We have no minimum order quantity. Whether you need 1 prototype or 10,000 production parts, we can help.

Services

Do you offer design services?
Yes! We provide industrial design, mechanical design, DFM analysis, and manufacturing advisory services. Contact us to discuss your project.

Shipping

Do you ship internationally?
Yes, we ship worldwide. Shipping costs and times will be included in your quote.

Technical

What file formats do you accept?
We accept STEP, IGES, STL, OBJ, SLDPRT, and other common CAD file formats. Contact us if you have a specific format requirement.
What materials do you offer?
We work with aluminum, steel, stainless steel, titanium, plastics (ABS, PC, Nylon, PEEK), and more. View our services pages for complete material lists.

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